Lake Matheson - Fox Glacier

West Coast isites & visitor centres

Lake Matheson


Our isites and visitor centres are the go-to destinations for local tourism information, tips and bookings.

Come on in for a face-to-face chat with a friendly local, or use our online services to get the tourism information and assistance that you require. Our isite team will be happy to help you plan your holiday, provide expert local advice and book accommodation and activities.

There are isites and national park visitor centres located at the West Coast’s main destinations. Check out all the details here. Free wifi.

Greymouth isite

Mawhera Greymouth isite Visitor Centre

Local highlights: Arrive or depart on the TranzAlpine train. Explore Greymouth’s history and heritage, or take a scenic tour to regional highlights such as Lake Brunner, Punakaiki Rocks or Hokitika Gorge. End the day with a brewery tour and meal.

Address: 164 Mackay Street, Greymouth (inside the railway station)

Open: Mon to Fri, 9am-5pm; Sat, Sun & public holidays, 10am-4pm

Contact: +64  (0)3 768 7080 /

Greymouth isite - West Coast Travel Centre  / Facebook

Reefton Visitor & Service Centre

Local highlights: Quirky historic town centre; Inangahua District has a wealth of mining history with vibrant mountain biking, walking and tramping trails.

Address: 67-69 Broadway, Reefton 7830 (next to Supavalue)

Open: Mon to Fri, 9am-4.30pm; Sat, Sun & public holidays, 10am-2pm (Visitor Centre only)

Contact: +64 (0)3 732 8391 /

Reefton Visitor & Service Centre  / Facebook

Reefton Visitors and Service Centre
Karamea information centre

Karamea Information and Resource Centre

Local highlights: Oparara Guided Tours, close to the town centre – Four Square, Vinnies Café, Tasman Ag store, Allied Fuel Pump

Address: 106 Bridge Street, Karamea

Open: Hours vary according to season. January, Mon to Sat, 9am-4.30pm; Sun, 9.30am-1pm; otherwise, Mon to Fri, 9am-4.30pm; Sat, 9.30am-1pm

Contact: +64 (0)3 782 6652 /

Karamea Information Centre  / Facebook

Kawatiri Westport isite

Local highlights: Buller District extends from the Pancake Rocks & Blowholes at Punakaiki to Karamea and Kahurangi National Park, the gold town of Reefton and Victoria Conservation Park.

Address: 123 Palmerston Street, Westport 7825 (next to Clocktower Building, inside Museum of Kawatiri).
Open: Mon to Fri, 9am-4.30pm; Sat, Sun & public holidays, 10am-4pm

Contact: +64 (0)3 789 6658 /

Kawatiri Westport isite

Museum of Kawatiri
Hokitika i-Site

Hokitika isite

Local highlights: Hokitika is the gateway to the Hokitika Gorge, home to NZ cycling great ride – West Coast Wilderness Trail, and  famous for pounamu (greenstone).

Address: 36 Weld Street, Hokitika 7810 (near the historic town clock, just over the railway lines)

Open: Dec-Feb, Mon-Fri 9am-5pm; Sat, Sun & public holidays, 10am-4pm; Mar-Nov, Mon to Fri, 9am-5pm; Sat, Sun & public holidays, 10am-2pm

Contact: +64 (0)3 755 6166 /

Hokitika isite / Facebook / Instagram

Paparoa National Park Visitor Centre

Local highlights: Punakaiki Pancake Rocks, a great starting point for the Truman Track, Pororari River Track, Punakaiki Cavern and Paparoa Track.

Address: 4294 Coast Road, Punakaiki 7873 (across from the Pancake Rocks)  

Open: 9am–5pm (except Christmas Day) 

Contact: +64 3 731 1895 /

Paparoa National Park Visitor Centre

DOC Paparoa National Park Visitor Centre

Westland Tai Poutini National Park Visitor Centre

Local highlights: Franz Josef Glacier, Fox Glacier, Lake Matheson, Otto MacDonalds Campsite, Gillespies Beach Campsite, Ōkārito Beach. 

Address: 69 Cron Street, Franz Josef Glacier 7886

Open: Mon to Fri, 8.30am-5pm (except Christmas Day); Sat/Sun/public holidays, 8.30am-5 pm (closed over lunch-break).

Contact: +64 (0)3 752 0360 /

Westland Tai Poutini National Park Visitor Centre

Awarua Haast DOC Visitor Centre

Local highlights: Haast sits on the northwestern edge of the vast UNESCO-designated Te Wahipounamu South West New Zealand World Heritage Area; jet boat into the wilderness or follow the spectacular coastline to Jackson Bay.

Address: Haast Junction, Cnr SH6 & Jackson Bay Rd, Haast

Open: Nov-Mar, 9am-6pm; Apr-Oct, 9am-4.30pm.

Contact: +64 3 750 0809 /

Awarua Haast Visitor Centre

DOC Awarua / Haast Visitor Centre